I have read the manual, and looked at the archives and even noticed someone
was having the same problem recently with RedHat version 7.2.
I have the web interface up and running. In the /opt/OpenTRS/scripts/ there
is a file redhat-rcotrs. Just by looking at the file, it appears that this
file is the starup script for the otrs. In comparing this file with the
suse-rcotrs file, there are several directives missing, cleanup, stop-force,
etc.
While I know that OpenTRS was not developed with Redhat specifically in
mind, can anyone point me in the direction to try to make it work under
RedHat 7.3. I would be more than happy to write a FAQ for RedHat. I just
need an understanding of how OpenTRS works.
Here are the messages that I am getting.
From: [EMAIL PROTECTED] (Cron Daemon)
To: [EMAIL PROTECTED]
Date: Sat, August 24, 2002 8:30 am
Subject: Cron <otrs@eve> $HOME/bin/UnlockTickets.pl --timeout >>
/dev/null
----------------------------------------------------------------------------
----
(in cleanup) Can't call method "disconnect" on an undefined value at
/opt/OpenTRS/bin/..//Kernel/System/DB.pm line 93 during global destruction.
From: [EMAIL PROTECTED] (Cron Daemon) To:
[EMAIL PROTECTED] Date: Sat, August 24, 2002 8:00 am Subject: Cron
<otrs@eve> /etc/rc.d/otrs cleanup >>
/dev/null ------------------------------------------------------------------
--------------/bin/sh: /etc/rc.d/otrs: No such file or directory
Sincerely,Adrian McCray
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