Re: [otrs] Attachments

[Thomas Schuettler]

Thomas Schuettler wrote:

Martin Edenhofer wrote:

Hi Thomas,

On Fri, Oct 18, 2002 at 05:46:49PM +0200, Thomas Schuettler wrote:

Yes, in the demo-system I can see and open the attachments.
In my system the Cc.: and Attachement: are not shown.

One more question. Did you use $OTRS_HOME/SetPermissions.sh?

I'm sory for my late response, but I had problems with my testing system and all data were lost.
Now, on the new system with debian, exim, otrs beta8 I have the same problem:

I can only see the mail-body but no links to any attachment.

>
> Is a attachment shown (on your system) if you use the test email 3?
> 'cat /opt/OpenTRS/doc/test-email-3.box | >/opt/OpenTRS/bin/PostMaster.pl'
>

is the same problem. no attachment!

> One more question. If you click on "(plain)" (on your system), do you >see
> the plain email (with all headers)?
>

I can see this, with the attachment:

###################### schnipp #######################################
From [EMAIL PROTECTED] Sat Jun 8 21:30:55 2002
Date: Sat, 8 Jun 2002 21:30:55 +0200
From: Skywalker Attachment <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Attachment Test
Message-ID: <[EMAIL PROTECTED]>
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="OgqxwSJOaUobr8KG"
Content-Disposition: inline
X-Operating-System: SuSE Linux 2.4.18-4GB i686
X-Uptime: 9:28pm up 11:07, 6 users, load average: 0.07, 0.05, 0.07
X-Mailer: Muttis Mailer / Mutt 1.3.27i (2002-01-22)
X-CVS: $Id: test-email-3.box,v 1.1 2002/06/08 20:31:49 martin Exp $
Content-Length: 160750
Lines: 2217


--OgqxwSJOaUobr8KG
Content-Type: text/plain; charset=us-ascii
Content-Disposition: inline

Hi!

just a email with an attachment.

Martin


--OgqxwSJOaUobr8KG
Content-Type: image/jpeg
Content-Disposition: attachment; filename="otrs.jpg"
Content-Transfer-Encoding: base64

........attachment...
###################### /schnipp #######################################

and yes I use '$OTRS_HOME/SetPermissions.sh'

greetings

Thomas

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Now it work, I don't know why, I havn't chanced anything, only restart the complete server.

greetings

Thomas

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