Hi Martin and list, I searched an answer for this question posted before from Bryan, but I can't find it. Merging ticket feature is implemented? My otrs is 0.5 Beta8.
Thank you. Shozo ---------------------------------------------------------------------------- ---- [otrs] merging tickets? Bryan Fullerton <EMAIL-PROTECTED> Sat, 9 Nov 2002 10:09:35 -0500 Hallo, Is there any way to merge tickets, ie when someone accidentally sends two similar emails? Right now I just close the second ticket, but other systems I've used allow merging. Thanks, Bryan _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
