Hi Martin and list,
I searched an answer for this question posted before from Bryan, but I can't
find it.
Merging ticket feature is implemented?
My otrs is 0.5 Beta8.

Thank you.
Shozo
----------------------------------------------------------------------------
----
[otrs] merging tickets?
Bryan Fullerton <EMAIL-PROTECTED>
Sat, 9 Nov 2002 10:09:35 -0500

Hallo,

Is there any way to merge tickets, ie when someone accidentally sends
two similar emails? Right now I just close the second ticket, but other
systems I've used allow merging.

Thanks,

Bryan

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to