Hi Jon, On Wed, Dec 11, 2002 at 04:05:16PM -0600, Jon Conkle wrote: > the way i have it set up, there are only two email addresses in OTRS - > the default otrs@localhost, and the one i added - > [EMAIL PROTECTED] I set the default otrs@localhost to be invalid, > so the only option would be the rma@ one. I also set this email to be > the default 'auto-response from'. However, every time i test this out > (test user creates ticket), the auto response always shows OTRS System > (otrs@localhost) in the From: header instead of the rma@. What am I > missing here?
That's strange. This works for me. :-/ Maybe you mean "response"? So you have to set the from address for the queue! (auto-responses are e. g. 'default reply', response are default answers shown in the qeue view) > Jon Conkle Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
