Okay I have ran the test and I'm still getting the same error. ticket-srv# perl CheckDB.pl It looks Ok!
ticket-srv# mysql -u admin -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 68 to server version: 3.23.46 Type 'help;' or '\h' for help. Type '\c' to clear the buffer. mysql> GRANT ALL PRIVILEGES ON ticket.* TO otrs@localhost IDENTIFIED BY "megan" WITH GRANT OPTION; Query OK, 0 rows affected (0.00 sec) mysql> exit Bye ticket-srv# mysqladmin -u admin -p reload Enter password: ticket-srv# and I still get the error -> Error: Access denied for user: 'otrs@localhost' (Using password: YES) Comment: Please contact your admin Bug Report: Click here to report a bug! Handle: /usr/local/psa/lib/perl5/site_perl/5.005/i386-freebsd/Apache/Registry.pm Frontend Subfunction: Apache::ROOT192_2e168_2e175_2e117::otrs::bin::cgi_2dbin::index_2epl::handler (v 1.49) Frontend Line: 123 Backend Subfunction: Kernel::System::DB::new (v 1.22) Backend Line: 55 Backend BackendMessage: Access denied for user: 'otrs@localhost' (Using password: YES) -> Console Jan 21 14:46:53 ticket-srv OTRS-CGI-10[291]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) Jan 21 14:46:55 ticket-srv OTRS-CGI-10[291]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) Jan 21 14:47:00 ticket-srv OTRS-CGI-10[291]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) Jan 21 14:52:17 ticket-srv OTRS-CGI-10[292]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) Jan 21 14:52:26 ticket-srv OTRS-CGI-10[292]: [Error][Kernel::System::DB::new][Line:55]: Access denied for user: 'otrs@localhost' (Using password: YES) ----- Original Message ----- From: "Martin Edenhofer" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 21, 2003 2:13 PM Subject: Re: [otrs] Install Problem on FreeBSD 4.7 > On Tue, Jan 21, 2003 at 09:31:57PM +0100, Robert Kehl wrote: > > > > Error: Access denied for user: 'otrs@localhost' (Using password: YES) > > > > You may have a peek here: > > http://otrs.org/pages/index.pl?Action=Ext&Site=Docu/problems-with-mysql.html > > #AEN964 > > Jepp. And I see you use mod_perl (Frontend Subfunction: Apache::ROOT...). > > Remember to restart the webserver if you change the Kernel/Config.pm ( > installer.pl is changing Kernel/Config.pm (database user and pw)). > > --=> mod_perl loads modules on startup. > > > Robert > > Martin > > -- > Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ > -- > nohl: 11:08pm up 90 days, 1:44, 6 users, load average: 0.40, 0.13, 0.09 > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
