Hi all, We have noticed that sometimes the client wish to close the ticket on his own (i.e he found the problem). The customer screens does not give it a way of doing this. Also, there is not way for the customer to "hide" or delete old tickets that he is not interested in anymore. Have I missed anything?
Regards, Moshe _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
