[otrs] Mass action

[Gregor]

Hello,   We are looking for a possibility to move,close, change status...on multiple tickets from queue view and search result page. (mass action function) For example if you can see already that the next 5 tickets are spam, or 20 tickets need to be moved in to queue X I would imagine it like this:   Inside a queue or search results, put a checkbox in front of each ticket. On the bottom of that page you have a dropdown like right now the change queue function inside each ticket or simple buttons, MOVE, CLOSE, .... If you click/select and action, it will be performed on all checkmarked tickets.   Is there already something like this? If not would that be something for a future version?   Thank you.