Couple of questions as well: 1) If I generate or create a ticket via 'PhoneView', it correctly assigns me ownership of the ticket, but does not lock it. Is there any way I can default the 'PhoneView' ticket generation behavior to auto-lock?
2) What does the 'Select Box' section do? 3) Do we have the ability to remove unnecessary Charsets from the system? Jake Covert www.jakecovert.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
