Hi, I tried to find how to configure this but could not find a way of doing it without modifying code. I want all agent responses to be Bcc to an administrator pre-configured mail address. This helps to keep a copy of the emails in "raw" format is some backup repository.
Thanks, Moshe _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs