Hi Mark, On Thu, Mar 06, 2003 at 02:10:53PM +0100, Mark N. wrote: > My salutations don't expand the <OTRS_FIRST_NAME> <OTRS_LAST_NAME> > variables. > > <OTRS_CUSTOMER_REALNAME> gets expanded correctly though. > > Is this intended behavior? Is it possible to edit some template, so I > can get the other two expanded as well?
<OTRS_FIRST_NAME> <OTRS_LAST_NAME> is just used in the signature text. I added it also to the salutation text (CVS). > Mark Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs