Hi Jim, On Sat, Mar 08, 2003 at 12:35:48PM +0000, Jim Wight wrote: > Is there a reason why the Text box width for answers, forwards and > bounces is 80, whereas it is 60 for notes and phone calls? I'd prefer > them all to be the same, preferably 80, or configurable. > > I wanted to cut and paste some text from my mail program (80 wide) > into a note (60 wide), but the reduced with of the note caused the > longer lines to be split into two, spoiling the readability of the > text in the process. If there is an easy way to reformat the text in a > Text box, I don't know what it is.
I added two config options for this: [Kernel/Config.pm] $Self->{TextAreaEmailWindow} = 78; $Self->{TextAreaNoteWindow} = 60; [...] PS: Normally you don't need to copy emails into OTRS because OTRS is able to send and receive emails. > Jim Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs