Hi Glenn, On Sat, Mar 15, 2003 at 08:20:34PM -0800, Glenn Engel at home wrote: > I have otrs set up on OS X and it appears to be working from the web > interface except that I cannot get any tickets to show up. > > When I run the test where I cat a message into PostMaster.pl I get a > response as follows but all queues still show zero items. The ticketID > number increments each time I run the test. > > Is there something else needed to get the tickets to show up in otrs web > pages ? Any suggestions or debugging ideas welcome.
Try to login (web interface) as [EMAIL PROTECTED], you still can't see the tickets? > Glenn > > bash-2.05a$ cat doc/test-email-2.box | /opt/otrs/bin/PostMaster.pl > New Ticket created! > TicketNumber: 2003031510000059 > TicketID: 6 > Priority: normal > State: new > CustomerID: [EMAIL PROTECTED] > From: System Tester II <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Subject: test 2 > MessageID: <[EMAIL PROTECTED]> > Queue: Raw Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
