Hi, It'd be nice if there were some sort of option to change the grey tables surrounding a ticket in the QueueView to a certain color to distinguish high vs. low priority tickets. Also, the ability to sort by priority first then something else second would be a nice addition. (i.e. sort by priority then age, etc.)
Thanks, Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs