I am submitting tickets for our technicians and when they are getting mail the system gives the hostname:
http://linux.arrowmeas.com/otrs/index.pl?Action=AgentZoom&TicketID=18 Which is the old name of the box when I set it up for everyone. It is now something else and I don't know where to change this address for them to click on. I have everything setup except for this do I need to rebuild in order to change this hostname value? Please let me know if there is code to edit or a mysql DB entry that I can change to make it the correct value. Thank you for reading my question, Aaron <--------Here is the example submitted ticket---------> Hi, There is a new ticket in 'Email Administrator'! Test Customer <[EMAIL PROTECTED]> wrote: <snip> > > I am testing with a mail to check the hostname <snip> http://linux.arrowmeas.com/otrs/index.pl?Action=AgentZoom&TicketID=18 Your OTRS Notification Master _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
