Hi Alex, On Tue, May 27, 2003 at 11:16:43AM +0200, Alex Mihicinac wrote: > Geez, me again :-) something more I discovered - If mail header has this > params: > Resent-To: [EMAIL PROTECTED] > Resent-Date: Tue, 27 May 2003 10:56:34 +0200 > Resent-From: [EMAIL PROTECTED] > Resent-Message-Id: <[EMAIL PROTECTED]> > > Then OTRS figures out correct "originate" From: address. So to clear > this out i'd like to know, which mail headers OTRS checks? I can't find > this info in documentation.
That's right, the Resent-To header should be checked with priority 1. I added the Resent-To check to the CVS (1.1 and HEAD tree). OTRS 1.1.2 will be released today. PS: The used mail headers are defined in Kernel/Config/Defaults.pm -=> PostmasterX-Header and the function to get the destination queue of new ticket is in Kernel/System/PostMaster/DestQueue.pm -=> GetQueueID(). > Alex > > > P.S. I'll finally have some time to put together my > > > [EMAIL PROTECTED] installantion notes - can you guys tell me how > > > would you like to have that? Any news? :) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Noch 105 Tage bis zum Gäubodenvolksfest! ;-) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
