Oh... Also possibly worth nothing is when adding a note to a ticket I see only 'internal note'..
Hope I'm not missing anything obvious? :( _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs