Hi Matthias, On Mon, Jun 23, 2003 at 04:52:13PM +0200, Matthias Eichler wrote: > I installed our OTRS as an ASP system, but it seems to me as some of the > settings are not really ASP-like. > > e.g. the "Organization"-tag in the Config.pm > > If I want some real ASP-system, that means, that also different > "companies" are using the same server, do I just have a chance in > duplicating the whole installation?!? Please not...;-)
It depends on what you want to do with OTRS. It's possible for host more departments or companies on one instance but just with one admin(-group) for all. If you want system admin(-groups) for each customer, then you need to install a new instance. > Matthias Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
