Hi Matthias,
On Mon, Jun 23, 2003 at 04:46:22PM +0200, Matthias Eichler wrote:
> I've some problems with OTRS and Agent LDAP logins.
> I configured the following lines in $OTRS/Kernel/Config.pm
> [...]
> ---cut---
> # This is an example configuration for an LDAP auth. backend.
> # (take care that Net::LDAP is installed!)
> $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
> $Self->{'AuthModule::LDAP::Host'} = 'ldap.ame.loc';
> [...]
> I also tried to change LDAP::Host against the direct IP adress, without
> any changes.
>
> It seems to me that the Config.pm is somehow "overwritten" by some other
> Module as some other configurations also have no effects.
> For example I have configured the system as ASP variant and configured
> the following, as said in the documentation, but I can still move
> through the AllQueues etc.
> ---cut---
> $Self->{MoveInToAllQueues} = 0;
> $Self->{ChangeOwnerToEveryone} = 0;
> $Self->{ShowCustomerSelection} = 0;
> $Self->{PhoneViewASP} = 1;
> ---cut---
>
> Anybody any idea?!?
It sounds like you need to restart your webserver (if you use mod_perl)
because the perl modules are loaded on apache startup (improve performance!!). ,-)
> Matthias
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Perfection is our goal, excellence will be tolerated. -- J. Yahl
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