Hi Andreas, On Wed, Jun 25, 2003 at 03:54:27PM +0200, Andreas Kienle wrote: > I have installed the otrs 1.01. > How can i delete, some generate users, groups or qeue's? > > Can i only do this direct in the mysql-databse?
OTRS is working with ID references. So it's not good to delete groups or users from the database. Because there could be a reference to this group -=> So the group of the queue would not exist. :-( -=> Set the group, user, ... to invalid and the group/user/... isn't used in the frontend (but still for references). PS: We will improve OTRS to delete group/user/... if there is no existing reference. > Thanks @ndy -Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
