Hi Jim,
On Tue, Jun 17, 2003 at 04:20:09PM +0100, Jim Wight wrote:
> We operate with a dummy agent whose sole purpose is to be notified of
> new requests in our Incoming queue. The agent's mail address is an
> alias for the agent, from a group of real agents working a weekly
> rota, currently on duty.
> [...]
> been activity on their tickets when they return, but OTRS (1.1.1-01)
> doesn't allow multiple addresses, i.e. a comma-separated list of
> addresses, as an agent email address. The error message hints that the
> address is not RFC822 compliant.
>
> Would that be easy to change?
There is a config option for email address checks. Turn it of with
[Kernel/Config.pm]
$Self->{CheckEmailAddresses} = 0;
[...]
> Jim
-Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
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