Hi Chris, a queue is a category. A sub-queue is a sub-category.
-topic-1 (queue) -topic-1a (sub-queue) -topic-1b (sub-queue) -topic-1c (sub-queue) -topci-2 (queue) -topic-2a (sub-queue) ... -Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs