Hi Bill, On Wed, Jul 09, 2003 at 02:43:25PM -0700, Bill Pier wrote: > I'm trying to figure out where the ticket age, as display on queue or > open tickets pages, are created. > I'd like to compress the format from something like "1 day 5 hours 3 > mins" to something smaller like "1d5h3m".
Hmmm... There is a perl function in Kernel/Output/HTML/Generic.pm named CustomerAge(). If you change the "day(s)", "hour(s)" and "minute(s)" to "d", "h" and "m" you will get a compressed format. > Bill Pier > eBuilt, Inc. > Costa Mesa, CA, USA Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
