Hi Boris,

if you show the ticket as plain (in agent interface) is there an
"X-OTRS-Queue: mailerdaemon" header in there?

 -Martin

On Tue, Sep 02, 2003 at 12:29:06PM +0200, [EMAIL PROTECTED] wrote:
> we try the following settings in the procmailrc:
> 
> # --
> # Examples for queue presorting.
> # --
> :0 fhw :
> * From:[EMAIL PROTECTED]
> | formail -I "X-OTRS-Queue: mailerdaemon"
> 
> or
> 
> # --
> # Examples for queue presorting.
> # --
> :0 fhw :
> * From: MAILER-DAEMON at stats.validname.com
> | formail -I "X-OTRS-Queue: mailerdaemon"
> 
> 
> It look like these email do not go in the mailerdeamon queue but still in
> the TO queue.
> 
> Where  is the mistake ?
> 
> By the way Martin about the /// we replace it by \\\ and it shown
> "d\administration" ;o)
> 
> Best regards
> 
> -- 
> Boris Fernandez
> SAM NAMEBAY
> http://www.namebay.com
> Fax : +377 97 97 21 13
> 
> 
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yours sincerely

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"The number of Unix installations has grown to 10, with more expected."
                      The Unix Programmer's Manual, 2nd Edition, June 1972

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