Hi all, Here in Technets we use the "note" feature with standard codes to identify some problems with the customer (tipically, most used code is $$$ "the customer have to pay the last invoice" :-)
We'd like to have the possibility to search only in notes text, with a checkbox in the "search" form. It is possbile to insert this in the To-Do for the next version ? Go ahead...OTRS is great !! Marco Cintolesi Technets srl - Firenze - Italy _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
