Hi All, Does anyone know a quick way to get new tickets entered into queue by a user to email someone?
I'd need this because people do not have a habit of checking OTRS everyday. thanks Jim _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
