Hi: Is there any way to hide some queues from the clients, in a way that they only can enter message using email or web to publics queues, and that the privates can be used only by the agents ? That is a simplification for something more complex like make group for users with defaults groups, and assign rights to them.
Jorge _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs