Hi Martin, your proposal,
> How about to show always the first customer article (and be > able to change the > subject of the first customer article)? would only be only a first work around, because we will lose the original subject of our customer mails. Having a seperate Field would be much better. Matthias Wegner _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
