Hi Charles,

On Wed, Nov 05, 2003 at 01:12:29PM -0500, Charles R. Rusty Thompson wrote:
> Haven't had to ask for help on anything in months. This has served us well!
> We've run for 161 consecutive days controlling 632 tickets without one
> glitch in the system.
> 
> Now for my problem! ;) We're implementing a new Intranet and in the spec it
> requires web-based applications to run within a framed environment whenever
> possible. Basically all our tools are in a list framed on the left and when
> clicked they load in a frame on the right.
> 
> I've been able to get OTRS to load in the frame and all was fine until
> today. It appears that anytime we click a message in the message thread view
> (something historical), OTRS logs us out. This only occurs on those links
> and the rest of the app runs fine in the frames.
> 
> Take OTRS out of the frame and the message history links behave as they
> should.
> 
> I've looked it over but just can't put my finger on it. Anyone know what's
> wrong? Would be a shame to have to launch this in a new browser window when
> it's not neccesary.. I think.

I tryed to reproduce it. I created an frame html page ... and OTRS works fine
in this frame (zoom, message threads, historry, ...).

If you can reproduce it, create an bug report on http://bugs.otrs.org/ with
your html frame page to repeoduce the error. 

Thanks for your help! :)  

> Charles

  Martin 

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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