Hi,
Try SQLs on table ticket_history.
hth
Paul
Wouter Mignon <[EMAIL PROTECTED]>@otrs.org on 26-11-2003 12:34:28
Please respond to "User questions and discussions about OTRS."
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Subject: [otrs] total time units per agent
Hello,
I want to be able to check how many time units an agent spent working on
tickets in a specific period. What is the best way to fetch this info?
greets,
Wouter
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