hi all,
First, Thanks to all dev team for OTRS. It's the first product I
found with a very good and clean code.
I use LDAP backend for user and customer. For user I need to have
all account set to initialize access right to different queues, groups
etc.. Now, I can only set theirs right after the user log into OTRS for
the first time (OTRS create the account and set default right...).
Is there a way to create all account from the LDAP that is defined in
the OTRS config instead of create account when the user login the first
time ?
Thanks,
Yann
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