Hi Tom, On Thu, Dec 04, 2003 at 01:51:01PM +0100, Tom Hesp wrote: > [...] > However, for the agents it is a different story. I had a look into the > modules for CustomerUser and User and am thinking along the following path: > If I follow the same scheme as for CustomerUser I could add a load of a User > DB module in Kernel::System::User. If I then take a copy of > Kernel::System::CustomerUser::DB and adapt it to my needs (pointing to my > own user table, mapping field names and values, etc.) I would have > created my own user backend or am I thinking too simple? One other thing I
That's correct. .-) > am not sure of yet is whether I need to adapt > Kernel::System::Auth::DB and maybe I am missing out others as well. I would > be very grateful if you can advise me on this and I would, of course, > be perfectly happy to share the code with you when I get it working. The Kernel::System::CustomerUser::XY module is for the customer data (name, email, ....). The Kernel::System::Auth::XY is for the authentication. So if you do have the customer passwords crypted in a SQL table, then you could use Kernel::System::Auth::DB. If you want to authentication you users aganins LDAP, use Kernel::System::Auth::LDAP. If you want your own authentication way then write your onw Kernel::System::Auth::XY. .-) I hope it helps you! > Tom Hesp > Lage Maten 1 > 3828 TC Hoogland > 033 4561723 / 06 53895236 Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/