On Tuesday, February 03, 2004 10:16 AM
Herbert Stocker <[EMAIL PROTECTED]> wrote:
> After adding my old settings from Otrs 1.1.3 for LDAP to my new 1.2
> Beta 2
> Version I get an error when trying to go to the login (index.pl) page
> Can't locate object method "new" via package
> "Kernel::System::CustomerUser::LDAP" at
> C:/otrs/otrs//Kernel/System/CustomerUser.pm line 47.
Short: Try to remove every comment from your section as shown below.
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'XXXXX',
BaseDN => 'ou=people,dc=xxx,dc=xyz,dc=com',
SSCOPE => 'sub',
UserDN => 'cn=Manager',
UserPw => 'ttttttt',
},
CustomerKey => 'uid',
CustomerID => 'mail',
CustomerUserListFields => ['uid', 'cn', 'mail'],
CustomerUserSearchFields => ['uid', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
[ 'UserLastname', 'Lastname', 'cn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'uid', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
],
};
Long: I believe you have an additional line break coming from
continuation of long commentary lines. This renders $Self->{Customer}
useless for the rest of the application, thus resulting in the methods
of module the LDAP module not being found.
hth,
Robert Kehl
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