Hi Brice, On Wed, Feb 04, 2004 at 09:59:39AM +0100, Brice Levy wrote: > > > - In the customer frontend, I cannot create a new ticket, because the > select > > > box for the "To:" field is empty. > > > I have defined one system email address in the Admin Area > > > The generated html is : > > > -- > > > <tr> > > > <td>To:</td><td><select name="Dest" > > > > </select> > > > </td> > > > </tr> > > > -- > > > > Can you check this again? Normally your user has no permission > > to any queue to create a ticket in it (so the To: selection is empty). > > Relaunched Apache, logged in the customer interface again, and the "To:" > field is still empty. > I did not activate CustomerGroupSupport in the config file, is it related ? > it it mandatory ?
Oh. Sorry. It's a bug. If CustomerGroupSupport is not activate, the the "To:" selection should have all queues. Update Kernel/System/Queue.pm from cvs to 1.41 (http://cvs.otrs.org/cvsweb.cgi/otrs/Kernel/System/Queue.pm). Thanks for feedback! :) > Brice Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
