Hi Marina, On Mon, Feb 09, 2004 at 11:37:43AM +0100, Henn, Marina wrote: > > >delete from article; > >delete from article_attachment; > >delete from article_plain; > >delete from ticket_history; > >delete from ticket; > > >Removes all existing ticket. > [...] > You should "delete from time_accounting;" as well.
Thanks for the info. I also created an FAQ article now: http://demo.otrs.org/otrs/faq.pl?ID=6 (this will be our faq-database in future). > Marina > > __________ > > Netzlink Informationstechnik GmbH > Heinrich-B�ssing-Ring 41 > D-38102 Braunschweig > Telefon: 0531-7073430 > Telefax: 0531-7073459 > http://www.netzlink.com <http://www.netzlink.com/> Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
