On Wednesday, February 11, 2004 5:49 PM Jason Grigsby <[EMAIL PROTECTED]> wrote: > What we would like is a system where Joe and Sue can see each other's > requests but not any requests from other customer organizations. Is > that possible with OTRS?
This possible in OTRS using Group<->Customer relationships. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/