Hi Brice,

On Wed, Feb 18, 2004 at 04:30:44PM +0100, Brice Levy wrote:
> I'm trying to send an email to OTRS with an attachment (a small ascii file
> named error.log created with notepad).
> The system receives the e-mail, creates a ticket with an attachment named
> 'filed-1', containing the message body, but no attachment for the error.log
> file.
> In the OTRS logs I get the error "Need ContentType !" at the same date as
> the ticket creation.

In this case the email is bad because there is no ContentType. :-(

 However, we change this 2 days ago to use 'text/plain' in this cases.

Update Kernel/System/EmailParser.pm to 1.28 and it will work.


> Brice

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication! 

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