and to close this thread which may be helpful to others in my situation: i found the correct file on another mirror -
ftp://ftp.samurai.com/pub/otrs/RPMS/suse/9.x/otrs-1.2.2-01.i386.rpm the PreFilterModule works great in 1.2.2! thanks for your help and patience robert. ~steven On Thu, 18 Mar 2004, Steven Shults wrote: > I've just confirmed my suspicion. the file at > ftp://ftp.gwdg.de/pub/misc/otrs/RPMS/suse/9.x/otrs-1.2.2-01.i386.rpm does > not install v1.2.2-01, it installs v1.1.2. the contents of the RELEASE > file: > > PRODUCT = OTRS > VERSION = 1.1.2 > BUILDDATE = Sun Jun 1 21:22:42 CEST 2003 > BUILDHOST = nohl.edenhofer.de > RELEASE lines 1-4/4 (END) > > please post a URL for a correct rpm for otrs v 1.2.2 for SuSE 9.0 > > thanks, > ~steven > > On Thu, 18 Mar 2004, Steven Shults wrote: > > > > >> What version of PostMaster.pm are you using? > > > > PostMaster.pm,v 1.31.2.2 2003/05/25 22:57:48 martin Exp > > > > > > Bingo! Upgrade it to > > > http://cvs.otrs.org/viewcvs.cgi/*checkout*/otrs/Kernel/System/PostMaster > > > .pm?rev=1.40 > > > > Should PostMaster.pm v1.40 have been installed by otrs-1.2.2-01.i386.rpm ? > > > > If so I think there may be an incorrect link on your download page. I > > went to http://otrs.org/download/ and clicked on the link labelled "OTRS > > 1.2.2 for SuSE Linux 9.x RPM" which points to the file at > > ftp://ftp.gwdg.de/pub/misc/otrs/RPMS/suse/9.x/otrs-1.2.2-01.i386.rpm > > > > I downloaded that file and installed it using YaST2 on a fresh, clean > > install of SuSE 9.0. There was never any other version of OTRS on this > > brand new SuSE 9.0 machine. I noticed that the footer says "Powered by > > OTRS 1.1.2" which i thought was incorrect since it was installed by an rpm > > named otrs-1.2.2-01.i386.rpm. Now i'm suspecting that the link on the > > download page and the file name of the rpm are incorrect. If you think > > the same, where can i get a correct copy of otrs-1.2.2-01.i386.rpm > > for SuSE 9.0 on an i386? > > > > Thanks, > > ~Steven > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > => http://www.otrs.de/ > > > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
