On Sunday, March 28, 2004 8:56 PM
Covert, Jake <[EMAIL PROTECTED]> wrote:
>> choosing for the customer.  Config.pm section below:
>>         'Focus Area' => 'Department',

'Department' => 'Department',

>> Now I'm trying to get this option to show up and be required when a
>> customer creates a new ticket.  I opened up CustomerMessageNew.dtl

  <tr>
    <td>$Data{"TicketFreeKeyField1"}:</td>
    <td>$Data{"TicketFreeTextField1"}</td>
  </tr>

hth,

Robert Kehl

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