On Tuesday, March 30, 2004 10:28 AM
Evert Meulie <[EMAIL PROTECTED]> wrote:
> POP-ID: [EMAIL PROTECTED] A]
> Password: [password]
>
> POP-server: [domain B]
>
> How do I configure this pop account in OTRS? When I check this email
account
> via webmail, I enter [EMAIL PROTECTED] A] as username, but if I
configure it
> like that in OTRS, then the script tries to authenticate as
[EMAIL PROTECTED]
> [EMAIL PROTECTED] B], which of course doesn't work...
What are you referring to, when you say, OTRS tries to auth with
[EMAIL PROTECTED]@domainB - is it just the error message? Internally,
OTRS uses [EMAIL PROTECTED] to auth, it only appends @domainB in the
error message
Recheck your POP3 account settings - there must be s.th. wrong there.
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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