In the initial FAQ overview section, it lists categories that might not have
entries in them.

Example:  I've created a category called "Unix Administration" for my techs.
All the entries in this category are 'internal'.  But when a customer takes
a look at the FAQ page, they see this category in two places un-necessarily:

1) In the search category list
2) In the list of existing articles (category shows up w/o articles in it).


*********************************
Jake Covert
Infrastructure Analyst
Electronic Data Systems
PSIC Support Group
(586) 986-9698  Work
(586) 518-3859  Pager
http://www.eds.com
*********************************

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to