Feature request: Once a ticket is linked, how do you unlink them? Of course, you could probably clear out the ticket number in the Link page, and hit update, but I think if there was an 'Unlink' button or link next to each of the 7 possible link fields.
See attached image for my idea of how it might look. I also think that this would provide some feedback to the tech that he had sucessfully linked the tickets together. Right now when you enter in a link, it just returns you to the link page without knowing that it worked. Just my $.02 Jake Covert :-) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Kehl Sent: Tuesday, March 30, 2004 1:17 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Problems with sending emails On Tuesday, March 30, 2004 3:38 PM Andreas Bublitz <[EMAIL PROTECTED]> wrote: > I didn't mean CheckEmailAddresses but CheckMXRecord. Your server can't check the MX (Mail eXchanger) record in the DNS for gmx.de. This means DNS resolution isn't working. It may well be the server is not allowed to issue DNS queries to the outside. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
<<attachment: unlinking_tickets.gif>>
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