Hi Denis,
On Thu, Apr 08, 2004 at 10:41:46AM +0200, [EMAIL PROTECTED] wrote:
> I would like to have Free Fields end Free Text in the close tab of the ticket.
> Is it possible?
>
> I've tried to copy part of AgentFreeText.dtl in the AgentClose.dtl but it
> doesn't work. is it necessary to tweak the index.pl file?
>
> Any solutions?
It's not possible (out of the box).
You need to patch AgentClose.dtl (like you already did) and
Kernel/Modules/AgentClose.pm
(which needs to update the Free Fields from the given AgentClose.dtl).
> Denis
Martin
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