> I have just setup a new OTRS system and created a Queue. When I go
> into the customer interface they have a pull down showing all the
> Queues including Junk, admin etc. How can I force them to a single
> queue?
>
Add your queues in Kernel/Config.pm
# CustomerPanelOwnSelection
# (If this is in use, "just this selection is valid" for the CustomMessage.)
$Self->{CustomerPanelOwnSelection} = {
# # QueueID => String
> Thanks.
>
> Michael Lough
> Tech Support Engineer
> Acopia Networks
> www.acopia.com
>
>
>
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