Hi Ian, Two things:
1. if you are going to update to the CVS version you have to update your database too (DBUpdate-to-1.3.mysql.sql). 2. don't forget, you have to enable the new feature in your Config.pm $Self->{'Frontend::NotifyModule'}->{'3-ShowAgentOnline'} = { Module => 'Kernel::Output::HTML::NotificationAgentOnline', }; $Self->{'Frontend::NotifyModule'}->{'4-ShowCustomerOnline'} = { Module => 'Kernel::Output::HTML::NotificationCustomerOnline', }; -- Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Ian J Maude > Sent: Monday, May 24, 2004 4:25 PM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Greetings > > > Markus Ruecker wrote: > > >Hi Ian, > > > >This feature is already implemented in the actual CVS > version and will > >be part of the next official release... So, with this > feature enabled, > >you can see how many and which agent > >(customer) is logged in. > > > > > Many thanks Markus, good to know. I will update from cvs for now. > > Ian _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/