On Monday, May 31, 2004 1:35 PM
Filipe Henriques <[EMAIL PROTECTED]> wrote:
> It is possible to change or input information in the free fields
> without be the owner of the ticket ?
No. Editing the free fields is a change to the ticket, every change to a
ticket requires locking it, what in turn requires to be the owner of it.
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
