In a customer email reply to a ticket there was a pdf attachment. If this is selected, a new browser pane is opened but nothing is displayed.
If the file is saved from OTRS to a local folder it can then be viewed OK by going to the folder and double-clicking.
This means that OTRS is correctly receiving and holding the pdf, but cannot display it.
Is this a bug or am I not meant to try to view pdf's directly?
Matthew
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