On Thursday, June 03, 2004 11:19 AM
Dieter Schicker <[EMAIL PROTECTED]> wrote:
> when I open the phone view the owner field is empty. I couldn't find
> an answer in the archives. Does anybody know how to solve this
> problem?

Choose a queue and the owner field will be filled with the appropriate
agents for that queue.

hth,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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