Just wondering why u have to change the owner in order to change the priority of a ticket. The owner defaults to [EMAIL PROTECTED] Is there a way to set the owner to something as it comes in so that you can change the priority without having to change the owner. Or is there a setting I'm missing that can do this.
Thanks.... -- Damian Fuentes Associate Systems Administrator Evite [EMAIL PROTECTED] Ph 213-739-3248 - And all was good in the wonderful land of Linux. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
