On Tuesday, June 08, 2004 5:05 AM
Qais Alamri <[EMAIL PROTECTED]> wrote:
> DAER SIR

We've got some ladies here, too. :)

> we are testing now your product OTRS to be used in our bank because
> we need it in out help desk team. So we need your help . we have
> done all the installation step but the problem that when we
> cannot send un e-mail to hotmail, yahoo ....  from the system I
> think the problem with pop3 problem. on the other hand, when we
> use the demo from your website ites fine we can send e-mail to
> hotmail, yahoo and other mail company. Also,  We

What do the logs say? Look in your syslog for OTRS' log, and look at
your SMTP server's log, if you have access to it.

>>  have LOTUS NOTE E-mail system in our bank and we need to connect
>> it these system. So please reply to us as soon as possible.

Lotus Notes runs an LDAP server (despites numerous other tasks, for
sure). It is possible to connect this to OTRS. See the docs for examples
on LDAP, feel free to come back here with additional questions. At last,
cont(r)act ((otrs.de)) - we'll do it for you.

With kind regards,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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