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On Friday 23 July 2004 01:06 pm, Christian Schaller wrote:
| > As we are reorganizing our internal servers, we are wondering if
| > OTRS can be hosted on a FreeBSD server, and if so, are there any
| > special considerations not in the documentation about which we need
| > to be aware?
|
| We are running an OTRS system on FreeBSD.  Installation was almost as
| described in the documentation.  I mean almost, since I had some
| troubles with Perl.  You have to install Perl from the ports tree. 
| Do not use the default version, it's too old -- you will get some
| error messages and warnings from your OTRS scripts (mostly from
| Sys::Hostname).  Having installed Perl 5.8 (that's the current
| version from the ports tree), issue a "use.perl port" from a command
| shell.  For all other Perl modules I was also using the appropriate
| versions from the ports tree.
|
| I found some minor issues regarding user rights.  On FreeBSD,
| sendmail runs as user mailnull.  This causes troubles with OTRS's
| PostMaster.pl script which wants to write to TicketCounter.log.  I
| had to change the group of that file (default location
| /opt/otrs/var/log) to mailnull.
|
| Ah, I almost forgot: I cannot get the graphical statistics running. 
| But this seems like a ports problem:  I've installed all the required
| packages, but the OTRS script for checking the installed/required
| Perl modules doesn't find them.
|
| Otherwise, everything went very well.  No other problems.  If I knew
| how to create a port in FreeBSD, I'd be willing maintaining that
| software port.
|
| As Robert already noted, you should comply to the FreeBSD standard of
| installing ports (/usr/local).
|
| - Chris

Thanks Chris and Robert.  We'll give it a go next week when we have a 
break.

Thanks,
Mark

- -- 
_____________________________________________
A Message From...  L. Mark Stone

Reliable Networks of Maine, LLC
477 Congress Street, 5th Floor
Portland, ME 04101
Tel: (207) 772-5678
Web: http://www.RNoME.com

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